Shared language
Document types
The document taxonomy used across services, intake, chat answers, and operator views.
Audience
Customers, operators, and AI agents
A reference list of document types used in Qarar workflows, with format requirements and usage notes.
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Identity Documents
| Document | Format | Validity Requirement | Notes | |---|---|---|---| | Passport | Original scan, all pages | ≥ 6 months beyond visa period | Must show photo page and any existing UAE visa pages | | Emirates ID (front + back) | Both sides in one file or two | Current, not expired | For renewals, include the existing ID being renewed | | National ID (non-UAE) | Scan, original language | As required by issuing country | Some banks accept as secondary ID | | Birth certificate | Original scan | No expiry | May require attestation for UAE use |
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Residency and Immigration
| Document | Format | Notes | |---|---|---| | UAE residency visa page | Scan of passport page with visa stamp | Required for TRC, banking, renewal applications | | Entry/exit travel record (ICA print) | ICA portal print or PDF | Used for TRC physical presence evidence | | GDRFA print / status page | PDF from GDRFA smart services | Confirms current visa status for Dubai residents |
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Address Proof
| Document | Format | Validity | Notes | |---|---|---|---| | UAE tenancy contract (EJARI registered) | PDF or scan | Current contract term | Must show applicant name and UAE address | | DEWA / ADDC / utility bill | PDF or scan | Issued within 3 months | Must show name and address | | Bank statement with address | PDF | Issued within 3 months | Address must match other documents |
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Corporate Documents
| Document | Format | Notes | |---|---|---| | Trade license | PDF from authority portal | Must be current; renewal certificate if recently renewed | | Certificate of Incorporation | Original scan or certified copy | Required for banking and authority submissions | | Memorandum of Association (MoA) | Full document, all pages | Must include shareholder names and capital | | Certificate of Good Standing | Certified copy from issuing registry | Used in banking and overseas corporate submissions | | Register of Members / Shareholders | Signed and dated | Required by some banks for UBO verification | | UBO Declaration | Completed form | UAE government format or bank-specific form |
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Financial Documents
| Document | Format | Validity | Notes | |---|---|---|---| | Bank statements | PDF, all pages | 3–12 months depending on use | Must show account holder name, IBAN, and transaction history | | Salary certificate | Signed by employer, letterhead | Issued within 3 months | Must confirm monthly salary in AED or foreign currency | | Audited financial statements | Full audit report | Most recent year | Required by some banks and for TRC | | Source of funds letter | Signed, on letterhead | Recent | Explains the origin of funds being deposited or used in a transaction |
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Property Documents
| Document | Format | Notes | |---|---|---| | Title deed (DLD) | Official DLD-issued document | Shows owner name, property details, and DLD registration number | | SPA (Sales and Purchase Agreement) | Full signed document | All pages required for DLD transfer | | NOC from developer | Developer letterhead | Required for secondary market transfers | | Valuation certificate | From RERA-approved valuer | Required for Golden Visa property-linked route (AED 2M+ threshold) |
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Attestation and Translation
| Document | Notes | |---|---| | Apostille | A single-page certificate affixed to or accompanying the attested document, issued by a Hague Convention member country authority | | MOFA attestation | A stamp and seal applied by the UAE Ministry of Foreign Affairs to a document already attested by the UAE embassy | | MOJ-certified translation | Arabic translation bearing the translator's seal and MOJ licence number |
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Document Format Requirements
- File format: PDF strongly preferred. JPEG/PNG accepted for simple single-page documents.
- Resolution: Minimum 200 DPI; text must be clearly legible.
- Colour: Original colour where colour matters (e.g., passport photo page, document seals). Black and white accepted for supporting documents.
- Completeness: All pages must be included. No cropping of borders, stamps, or signatures.
- File size: Under 20 MB per file.